Legal

Privacy Policy

How data and information are handled in Olha a Batida and Realeiros Play services.

This Privacy Policy describes how Realeiros Play handles information related to use of the game Olha a Batida, the realeirosplay.com website and associated support channels.

Realeiros Play is responsible for decisions related to the data processing described in this policy. For privacy matters, requests or exercise of rights, use the contact form. The official site email is also available as an alternative channel. contact form. realeirosplay@gmail.com.

This policy also applies to the Lança a Braba web experience made available by Realeiros Play, including the analytics, advertising and consent resources used in that experience.

1. Information processed by Olha a Batida

Olha a Batida does not require a Realeiros Play account to play. During normal operation, we do not directly request information such as a player’s full name, address, phone number or identity document.

However, the application uses analytics, advertising, diagnostics and distribution services that may process technical and app-usage information.

Depending on the service and platform, this information may include:

  • application and engine version;
  • operating system, device model and technical characteristics;
  • language and platform;
  • technical or app-installation identifiers;
  • IP address and technically derived approximate location, when applicable;
  • sessions, app opens and duration of use;
  • interactions with screens, features and game modes;
  • gameplay events such as matches, results, modes used and progression;
  • interactions with ads;
  • diagnostic, crash, error and performance information;
  • information related to purchases made through the platform store.

2. Analytics and usage metrics

We use Google Firebase Analytics to understand how the game is used and to measure sessions, retention, feature operation and performance across different areas of the application.

The game also sends custom gameplay and navigation events, including selected mode, match starts and completions, results, feature use, missions and rewards.

These events are used in aggregate for product analysis, troubleshooting and improving the player experience.

We do not use these custom events to send Firebase information such as a player’s name, email address or phone number.

3. Advertising

Olha a Batida is partially funded through advertising and uses Unity LevelPlay / ironSource Ads for ad mediation. Unity Ads may also currently be used as a mediated ad network.

These services may process technical information, device or installation identifiers, IP address, approximate location, ad-display information and interactions during the advertising experience.

This information may be used for ad delivery and measurement, frequency capping, fraud prevention, security, legal compliance and, when permitted by law, platform rules and applicable settings, ad personalization.

Players may also find controls related to advertising and identifiers in Android or iOS privacy settings.

4. Diagnostics and stability

We use Unity diagnostics and stability resources to identify crashes, exceptions and application issues.

These services may process technical installation identifiers, device information, app version, session information, configuration data, crash reports and technical logs associated with errors.

This information is used to investigate technical issues, increase stability and improve the game.

5. In-app purchases

When a purchase is available in Olha a Batida, the transaction is processed by the platform’s official store, such as Google Play or the App Store.

Realeiros Play does not directly receive full card or payment-method data. The application may receive technical information needed to confirm a purchase, such as the product purchased, transaction status and a digital receipt.

6. Data stored locally

A significant part of game progress, preferences, settings and saved-match data is stored locally on the player’s device.

This local data is not, by itself, data sent to Realeiros Play servers. It can be removed using platform mechanisms such as clearing app data or uninstalling the app.

Summary usage and gameplay information may, however, be sent separately to the analytics services described in this policy.

7. Information provided by the user

If you contact us through the website form, by email or through another support channel, we may receive the information you choose to provide. On the website form, this may include name, email address, company, publication or channel when provided, selected category and message content.

Support requests may also voluntarily include technical information such as device model, operating system, game version, order identifiers or other data needed to investigate an issue. We do not ask for passwords or full card details through the form.

This information is used for service, support, troubleshooting, replies to press or business contacts, privacy requests and other purposes directly related to the message sent.

The website form uses Web3Forms to process and forward submissions to Realeiros Play’s email channel. Information entered in the form is transmitted to that provider so the message can be delivered and handled.

8. Third-party services

The application and website may use third-party services, as applicable, including:

  • Google Firebase Analytics (application);
  • Google Analytics 4 (website);
  • Web3Forms (website contact form);
  • Unity LevelPlay / ironSource Ads;
  • Unity Ads;
  • Unity Diagnostics and engine-related services;
  • Google Play;
  • Apple App Store.

These providers may process information under their own privacy policies and the settings used by Realeiros Play.

Firebase Privacy · Unity Privacy Policy · Google Privacy Policy · Apple Privacy Policy · Google advertising technologies

9. Realeiros Play website

The realeirosplay.com institutional website does not have its own account or login system. Institutional pages do not display their own advertising, but the Lança a Braba web experience may use Google AdSense / H5 Games Ads when that feature is enabled.

With visitor consent, we use Google Analytics 4 to understand how the site is used, including visits, pages viewed, sessions, technical browser or device characteristics and approximate location when provided by the service.

Google Analytics is not loaded before consent is given. If the visitor declines, analytics remains disabled. We do not intentionally send Google Analytics information such as name, email address, company or message content submitted through the form.

When analytics is authorized, the site may record contact-funnel events such as form start, successful submission, submission error and selected contact category. These events do not include name, email, company or message text.

After consent, Google Analytics may use cookies or similar storage technologies to measure audiences and distinguish sessions and interactions.

The analytics choice is stored locally in the browser so the site can respect it on later visits.

Visitors can review their analytics preference at any time using the control below.

The site contains links to external services including app stores and social networks. Their own privacy policies also apply when those services are accessed.

The provider responsible for hosting and delivering the site may process network information needed to serve pages, such as IP address, request date and time and browser technical information.

For visitors in the European Economic Area (EEA), the United Kingdom and Switzerland, advertising consent is managed through a Google-certified consent management platform (CMP) compatible with the IAB Transparency & Consent Framework (TCF). Ad availability and personalization depend on the user’s choices, applicable law and service settings. The website analytics preference remains a separate control.

10. Children and teenagers

Olha a Batida is not specifically developed or directed to children under 13.

Audience classifications and advertising-service settings are maintained in a manner compatible with this characteristic. Local laws may provide additional protections for children and teenagers.

If a legal guardian believes a child’s information has been handled improperly, they may contact us to request review and, where applicable, deletion.

11. Sharing information

Information may be transmitted to technology providers required to operate the services described in this policy, including analytics, advertising, diagnostics, distribution, purchase processing and forwarding contact-form messages.

We may also disclose information when needed to comply with legal obligations or orders from competent authorities, prevent fraud, protect security or defend rights.

Realeiros Play does not directly sell lists containing personal data of players or website visitors.

12. International transfers

Some providers used are international companies or operate infrastructure in different countries. Information processed by the services described in this policy may therefore be stored or handled outside Brazil in accordance with applicable rules and the providers’ policies.

13. Retention and deletion

We directly retain only information that is necessary for a period compatible with the purpose for which it was obtained, legal obligations, security and resolution of requests.

Data processed by third-party services, including the contact-form processor, may be subject to retention periods, technical logs and settings defined by those providers.

Requests related to data deletion can be made by following the Data Deletion page or through the contact form.

Data Deletion · contact form

14. Data-subject rights

Under applicable law, including Brazil’s General Data Protection Law (LGPD), data subjects may exercise rights related to their personal data.

These rights may include, as applicable:

  • confirmation that processing exists;
  • access to data;
  • correction of incomplete, inaccurate or outdated information;
  • anonymization, blocking or deletion of data processed unlawfully;
  • information about data sharing;
  • portability, when applicable;
  • deletion of data processed on the basis of consent, when appropriate;
  • withdrawal of consent when processing depends on it;
  • objection to processing in situations provided by law.

To exercise these rights, use the contact form or the official site email. We may request the minimum information needed to confirm the legitimacy of the request and locate the corresponding data.

contact form · realeirosplay@gmail.com

15. Security

We seek to adopt reasonable technical and organizational measures to protect information handled while providing the services.

No electronic transmission or storage method is completely free of risk, so absolute security cannot be guaranteed.

16. Changes to this policy

This Privacy Policy may be updated when there are changes to the application, services used, data-processing practices, distribution platforms or applicable legal requirements.

The updated version will be published on this page with the corresponding update date.

17. Contact

For questions, privacy-related requests or exercise of rights, use the contact form.

Realeiros Play — alternative channel: the official email address published on the site.

contact form
Realeiros Play
realeirosplay@gmail.com